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FAQs
Support

Frequently Asked Questions

If you have any other questions that aren’t listed, reach out today and a My Hired Team member will contact you within 24 hours.

At My Hired Team, we put an emphasis on flexibility. That is why we offer services on a month-to-month basis. We offer a mutual 15 day opt out policy and you can also drop our services with a 30-day notice. We do not make you sign any binding contracts.

Onboarding is an important aspect of bringing on new employees. We will assist with the initial onboarding period. However, you will be responsible for training that specifically pertains to your company. You will train both the employee and our onsite supervisor to ensure that everyone is up to date on the training process.

It’s negotiable – your rules, your team. MHT provides your company with the flexibility to choose hours of employment that best fit your business needs. Scaling up or down has never been easier, which adds another element of cost savings as you grow your business.

We ensure that only trusted professionals are hired, but we take it one step further by requiring that your offshore employees sign into your own Virtual Private Network (VPN). This enables users to safely send and receive data across shared or public networks as if the computing devices were directly connected to the private network. Additionally, MHT offices are equipped with 24/7 cameras.

Yes, we offer three different tiers of plans. Our Bronze, Silver, and Gold plans offer various levels of service at varying budgets. That means you can find a plan that meets your needs and budget. Ranging from $500 per month to $1,280 per month for standard office positions, there is a plan to meet your requirements.

MHT takes great pride in selecting our pool of employees. Each individual is put through rigorous training and background checks to ensure that you can grow your business with confidence. Along with providing English-savvy employees, MHT offers a 100% money-back guarantee if we do not meet your expectations.

Absolutely! If you’re not happy with your employee, MHT will offer an immediate refund.

MHT uses remote desktop to connect with your network, which is free of charge to the client. Upon connecting, you will be required to train your employee on the specific software needs for them to operate efficiently. Each team member has experience in Quickbooks and Excel, just to name a few.

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